Query about JQL usage in Structure

[Satchidanand Challapalli [C]]

Hi,

We have a use case where we have filtered using a query 

issue IN ("ES-78539") AND status not in (Done,Resolved,Closed) and applied automation and extended the rules as shown in the picture we want to acheive all done resloved and closed issues not to be seen but we can still see those. Can you suggest a better approch or any modification which can work my use case

[Dave Rosenlund _Trundl_]

Welcome to the community, @Satchidanand Challapalli [C]  👋

While the Structure team at Tempo frequently responds here, you might get a faster response by contacting the Tempo support team directly. 

https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1051

Best,

-dave

[Dave Rosenlund _Trundl_]

P. S. The Structure rules are processed from the bottom, up. I suspect your “add” rules are bringing in the issues you hoped to exclude in the first rule.