How can I delete an organisation created by mistake on the free plan

[Linton Henderson]

I have inadvertently created 2 organisations, the only difference being case in the name.

One has bitbucket product assigned and the other has confluence and jira.

I would like to delete one of the organisations (or merge them).

I've tried following the documentation to delete an organisation:

https://support.atlassian.com/organization-administration/docs/delete-your-organization/

https://support.atlassian.com/organization-administration/docs/remove-domains-and-products-from-your-organization/

There seems to be no option to cancel subscription for any of the products - I follow the steps in the article "Remove domains and apps from your organization" but there is not Delete or Cancel Subscription options.

Thank you.

[Syahrul]

G'day, @Linton Henderson 

Welcome to the community!

I think you haven't been able to delete your org yet because your Bitbucket workspace is currently in the deletion status. This status will last 30 days from when you initiated the workspace deletion. On the 31st day, the workspace will be permanently deleted, allowing you to delete your org afterward.

I hope this helps.

Regards,
Syahrul