Occassionally, the auto merge seems not to run for PR's even after the conditions are met. It doesnt seem to generate any error messages in the logs so i am not sure what's happening. Anyone ran into such issues ?
I see that the latest version for this app is 5.6.0 (Workzone: PullRequest Workflow), you could try to upgrade to the latest version.
If the issue persist, I would recommend reaching out to the app vendor (see details here) or raising a ticket with the Atlassian support at https://support.atlassian.com/contact.
Cheers,
Caterina - Atlassian
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