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We are unable to change your plan because the credit card associated with your account is invalid.

Jira Admin
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July 11, 2025

We are unable to upgrade the Bitbucket plan. Our card details are correct but still we are facing this issue.

1 answer

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2025

Hey @Jira Admin 

Welcome to the community!

I see that you've contacted our billing team; they should be able to assist you moving forward.

Regards,
Syahrul

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CLOUD
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Product Admin Site Admin
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