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All the published content in a Confluence space has disappeared.

Les Kurz May 2, 2025

About one month ago all the content in a Confluence space has disappeared. 
Receiving a message "Something went wrong. Try again in a few moments"
Hours later same thing

I don't see anything disastrous in the Confluence audit log.

I don't see any issues with the Atlassian status pages.

I don't see anything in the Confluence space trash bin.

All that remains is a unpublished draft page from over a year ago.

From Analytics I see there were 20 pages on Apr5th then the count drops to 0.

 

1 answer

0 votes
Benjamin
Community Champion
May 2, 2025

Hi @Les Kurz ,

 

Welcome. Good job on checking on all the usual suspect places. I would try to reach out to Atlassian Support to see if there was anything strange that happen on your instance from he backend and they maybe to help recover what's missing.

 

https://support.atlassian.com/contact/#/

Les Kurz May 2, 2025

Benjamin,

Thank you for your quick response, 
I did submit a support request following your reply, however the user located the missing files and they have been placed back in their original location.

Thanks.

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