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Email limitations with confluence automation rules

Viktorija Berne February 2, 2023

Are there any llimitations to which who can receive an Email with the Confluence Cloud automation rules?

My issue - Confluence automation rule has an action that send out an Email.

There is one group Email that does not receive it (not in Junk nor in Spam). Other Emailaddresses i have tried work perfectly (personal and shared inboxes).

 

What am I missing?

Addition: The Automation Log says successful

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Viktorija Berne February 6, 2023

There are seemingly no issues either with distributor lists nor different kind of Emails.

Issue was with the Inbox itself and a rule, that moved the no-reply@automation.atlassian.com to junk mail folder, but these were not available there.

By disabling this rule - automations are flowing in.

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