Not able to find the space after uploading and restor...

[Cathy Tanguay]

Hi,

I restore an external spca (from another Confluence) into mine.

In SQL I can see the key but I can not see the space. I do have "confluence-administrator" permissions. And I did rebuild the index.

But I still can not see the space?

Cathy

[Cathy Tanguay]

I got to see my space. I was actualy a security problem. I tought I had it, but no. I add my user into the group acces to the space and then I see it.

Thank you

[Shannon S]

Hi Cathy,

Thank you for confirming that! Happy to hear you were able to resolve it.

Take care, and have a pleasant rest of your week.

Regards,

Shannon

[Shannon S]

Hello Cathy,

Thank you for contacting us. Can you tell me what version of Confluence you are using?

Are you able to recover the permissions to the space? You might not be able to see the space if you need to recover the admin permissions to the space.

To recover Space Admin permissions:

1. Go to Settings in the Confluence sidebar

2. Choose Space Permissions

3. Locate the space in the Individual Spaces list and choose Recover Permissions

You can then choose Manage Permissions and add any other appropriate permissions to the space. Requests to recover permissions are recorded in the Confluence audit log.

Let me know if you have any trouble.

Regards,

Shannon

[Cathy Tanguay]

6.14.1

And I did make a rebuilt indexation. Style don't see the new space I imported.

[Shannon S]

Hi Cathy,

Thank you for providing your Confluence version and confirming that you have already reindexed the instance.

I'm curious to know what were the results of the permissions recovery that I suggested? 

If the space is not listed in the Recover Permissions menu, you can also try reindexing from scratch, or rebuild the ancestor tables. Reindexing from scratch is different than reindexing via the UI, so you will need to try that too. You can find instructions for both methods below:

• Spaces are missing from the Space Directory

Another thing you can check is that the space actually exists in your database. You can do this by accessing the database directly and querying:

select spacename, spacekey from spaces;

If the space is not here, then it may not have imported properly, and you will need to try again and check your Confluence Server Logs for why it might not have imported. If this is the case, then I'll need to know what version the space export was from and the exact process you used to export and then import it into the new Confluence instance.

Looking forward to hearing from you soon!

Regards,

Shannon