How can I hide activity under helpcenter portal
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1 answer
Nadhila Savira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Hi DPRB,
You can hide the transitions if you keep all the Workflow Statuses name the same. This can be configured under Project Settings > Request Types > find a request type and go to Workflow Statuses tab.
In the above example, all of my active statuses are Pending. When the ticket transitions among those statuses, no update would be sent in the portal.
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