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Tabs App - Apps not showed correctly

nico_felice May 26, 2022

Hi,

We have a UI problem with small screens (or smaller browser window).
When I click on "Apps" I can't see the list of installed apps and I can't navigate to those apps.

I attach some examples:

AppsMinimumScroll:

AppsMinimumScroll.png

AppsNotShowed:

AppsNotShowed.png

AppsShowed

AppsShowed.png

Can you help us with us? Is there a possible workaround for browsing apps?

Thanks,
Nico

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 31, 2022

Hi Nico,

I cannot seem to recreate the screenshot you have in the first section.  I would recommend that you create a support case with out Cloud support team.  I can see that you are a site-admin of a paid cloud site, so you can create a support case by going to https://support.atlassian.com/contact

My first guess would be to try to look at the browser to understand if there is something such as a browser extension like an adblock that might altering the content of the page in some way to cause this.  But if you can reproduce this using an incognito session or across multiple browsers, then I suspect our support team will want to gather some private information from you, such as a HAR file so that we can investigate further.

Andy

nico_felice June 1, 2022

Hi Andy,

I also reproduce the issue with an anonymus session.
I open a ticket to https://support.atlassian.com/contact

Thanks,
Nico

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