Cannot Install Big-Picture after importing Backup into Jira-Cloud

[Philipp Friedenberger]

I made a backup and re-imported that backup to try to fix some other problems, but after that our installed apps were gone and its not possible to reinstall big-picture.

Below are the payloads of errors which got sent to some sentry account.

https://pastebin.com/3JZdDvT1

https://pastebin.com/Vw7a0k7E

https://pastebin.com/661yMENf

[Anna-BigPicture · Accepted solution]

Hi @Philipp Friedenberger

Thanks for reporting!

However, in order for our developers to investigate your instance and review the attached logs, please create a ticket via our Service Desk. 

BigPicture Team will gladly assist you in resolving the issue, and ensure that you are able to use our plugin fully.