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Create page link doesn't render markup

Michael Bell
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March 25, 2025

I followed the steps in 

https://community.atlassian.com/forums/Confluence-questions/Re-Re-Embed-JIRA-issue-collector/qaq-p/2367086/comment-id/271974#M271974

and was able to create a functioning issue creation page, which is awesome. 

The issue is that the description (and other rich text fields) doesn't render markup on edit. Anyone have a solution to this?

Screenshot 2025-03-25 103000.png

1 answer

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Michael Garzancich
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March 25, 2025

Hi @Michael Bell 

The Jira Issue Collector does not support rich text or Jira markup (e.g., {colour:red} coloured text {colour}) in fields like Description. To fix this:

Enable Wiki Style Renderer – Go to Jira Administration > Field Configurations and set the Description field to Wiki Style Renderer for better formatting.

Use Markdown Instead – In Jira Cloud, {colour} tags won’t work, but you can use Markdown (**bold**, _italic_) for formatting.

Hope this helps!

Michael Bell
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2025

@Michael Garzancich 

Thanks for the prompt response. Unfortunately the field is already set to Wiki Style Renderer. The odd part is it works fine when you click the 'create' button from the board view. Something about the link is causing issues.

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