Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Providing error while creating issues

Swaroop_a
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 8, 2023

Hi Team,

 

Also, when a user creates a request in Jira, it throws a 502 error. In another case, users can't edit some fields in Jira. After refreshing the application page, it's working fine. We did not find any errors at the application level

we restarted the application and made lock end reindex also but we did not found any errors 

Note: We do not have Jira license.

Its urgent Please provide the solution ASAP

Auth Error 3.pngAuth Error 4.pngAuth Error1.pngAuth Error2.png

Users are getting the Confluence to JIRA access issue and are not able to load JIRA tickets in Confluence. Please see the screenshots attached.

2 answers

0 votes
Swaroop_a
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 8, 2023

I was checked It was good

 

Error Com.png

0 votes
Evgenii
Community Champion
June 8, 2023

Change authentication type in "Application Links". Make it like this:

image.png

As for filter error on second screen - check rights restrictions for filter.

Suggest an answer

Log in or Sign up to answer