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Automation rule based on field value change is not working

Rupa Kamat August 23, 2023

I have created an Automation Rule where if a field value changes, rule is triggered.
If I manually change the field value then the rule is triggered but if the field value is changed automatically then the rule is not triggered.

2 answers

1 accepted

1 vote
Answer accepted
Margo
Contributor
August 24, 2023

Check that in this rule:

allow.PNG

Rupa Kamat August 24, 2023

Thanks, @Margo This worked for me.

Like Margo likes this
0 votes
Manoj Gangwar
Community Champion
August 23, 2023

Hi @Rupa Kamat 

Please share your automation rule screenshot.

Rupa Kamat August 23, 2023

Jira-RuleIssue.jpg

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