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System since 24h in maintenance

Philip Moncke
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March 29, 2025

Since 24h, the system is in scheduled maintenance, which is not in line with the system status. This is what the page shows:

 

 

Bildschirmfoto 2025-03-29 um 09.51.40.png

2 answers

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1 vote
Answer accepted
Mirek
Community Champion
March 29, 2025

Hi @Philip Moncke 

It looks that your specific site is under maintenance not whole Cloud site that is way it is not accurate to status page however 24h is a pretty long time.. I think Support might know more information when it would end so feel free to use contact Support button. 

0 votes
Answer accepted
Tomislav Tobijas
Community Champion
March 29, 2025

Hi @Philip Moncke ,

Are you operating in any areas listed for maintenance during March (Singapore and Northern California)?

On an additional note/question - have you maybe been using product trials which may have expired? There's a known issue that if the product expires within the nightly maintenance window, you'll probably get stuck with a maintenance warning forever (not sure if this was fixed meanwhile: CLOUD-12117: Products that expire during a maintenance window do not indicate to end users that they are expired 

Cheers,
Tobi

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