is it possible to automate stop email forwarding in Jira?

[fernando]

We get a lot of jira tickets to manually stop and start email forwarding in azure, wondering if theres a way to automate this process?

Thanks

[Derek Fields (RightStar)]

Are you looking for a way to have Jira send a message to Azure to start/stop mail forwarding? If so, Jira can call a REST API, if Azure offers one for this purpose. You can use the "Send Web Request" action in Automation for Jira to do that.

[fernando]

Thanks. we get tickets from employees who want to disable/enable email forwarding. We have to manually do this within Azure once we get the ticket. Is there a way that we can automate Jira to communicate with Azure once a ticket comes in for Azure to automatically do either the disabling of email forwarding or enabling of email forwarding?