Removing 'Delete own attachments' permission after a transition.

[Pooja Singh]

Hello,

I have a development team which is in sync with the support team.

When the support team provides documentation to the development team(or vice versa), they should be able to delete their own attachments only on the transition on which they have uploaded the attachments.

After transiting the issue, they should not be allowed to delete the attachments anymore.

There doesn't seem to be a solution to this using the configuration. Is there a way to achieve this functionality via scripts???

Regards,

Pooja

[Steven F Behnke]

Can you annotate the workflow diagram so we understand the intentions?

[Pooja Singh]

Hello @Steven F Behnke,

Attachments will be uploaded on almost all the transitions.