I Can't sign into my loom account

[NN]

I tried to create a loom account using my gmail, and it keeps redirecting me to the "Finish account setup" and every time I finish it and press "Continue to Loom" it just redirects me back to "Finish account setup" and starts over! I've tried to remove my cookies and search the Help Center but nothing works.

[Brittany Soinski · Accepted solution]

Oh no! Let's get you in touch with Atlassian support. Here's a workaround if you can't get into your account:

https://www.atlassian.com/company/contact

1. In the link, select "Pricing, billing and licensing"
2. Continue without logging in
3. Enter your email
4. In "how can we help you" select "other"
5. Skip the URL etc
6. Add your concern in "Your Question" field. This should go to our queue, we can move it to Loom Support.