Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Don't auto assign on workflow transition if specific components or specific issue type

Crystal Gummo April 19, 2018

I've hit an interesting use case that I'm having trouble implementing.  I have a user who wants a given workflow transition to NOT auto assign to a given user IF the component doest not equal Component A nor Component B or if the issue type is X.

The transition is in the middle of the workflow, not on issue creation.

My attempts at solving this haven't worked.  Any suggestions out there?

1 answer

1 accepted

0 votes
Answer accepted
Crystal Gummo May 9, 2018

I found some other pages that showed me how to get this done.  Unfortunately, I can't remember what those were, so I can't site them here.

But incase anyone else runs into this same problem, the thing you do is to make a second transition that does what you want it to do and then add some conditions on both the new transition and the original transitions so that you can get two different transition behaviors depending on what the conditions are.  The end user only sees one transition at a time and won't even notice the subtle change you've made to the workflow.  They will just be happy it works they way they want.

The only other gotcha is that if you want the two transitions to have the same name, just put a space character at the end of your second transition and Jira won't complain that it's a duplicate. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events