Cannot remove Parent Link inconsistent with hierarchy

[Jeff Davis]

Hello, Jira power users! I have an issue at the top of my hierarchy that a teammate cloned, but in doing so, somehow made it a child of that issue. So I have two issues, both at the top of the hierarchy. Parent Link for the cloned issue shows the other issue, with an error that reads "This link is inconsistent with your portfolio hierarchy." The problem I'm having is I cannot remove this incorrect Parent Link. Not from the Edit function in the issue view, as it doesn't show there, and not from bulk change.

From a permissions perspective, I'm a project lead, but the federal government people who own this Jira environment still have more perms than I do. They are not quick to respond to virtually anything. That being the case, is there something I can do to remove this parent link? Or should I just blow away this issue and create a new one?

[Jeff Davis · Accepted solution]

I fixed it myself by converting it to an epic, removing the parent link, and changing it back to an initiative. I can't believe I didn't think of that sooner.

[Tim Eddelbüttel]

That's so stupid. Even with the Java APIs you're not able to remove the value...

customField.removeValueFromIssueObject(issue)

customField.updateValue(null, issue, new ModifiedValue(customFieldValue, null), new DefaultIssueChangeHolder())

issue.setCustomFieldValue(customField, null)
issueManager.updateIssue(currentUser, issue, EventDispatchOption.DO_NOT_DISPATCH,false)

All result in...

WARN [parent.ParentCustomFieldHelper]: Editability check for setting Portfolio parent link failed

To reproduce the issue... Move an issue with a parent link into an Initiative.