Jira Plan(Advanced roadmaps) - Roll-up Dates Not Working for Epics

[Alex Dokhtiar]

Dates roll-up in our Jira plan broke this morning. I’m not really sure what caused it, but now I only see rolled-up dates for one Epic.

I’ve already checked the following without success:

• Plan settings (hierarchy, scheduling, timeline options)

• Issue sources and filters

• View settings (including “Show rolled-up dates”)

Despite that, most Epics don’t display rolled-up dates anymore. They worked fine before today.

As you can see, roll-up only works for the first Epic.

Would appreciate any help troubleshooting this.

[Walter Buggenhout]

Hi @Alex Dokhtiar,

Very hard to draw any conclusions based on your screenshot. The obvious first question I would ask if there are really any dates set (not derived from sprint allocation, but really formally set) on any of the child work items of your other epics.

Hope this helps! 

[Alex Dokhtiar]

Hi Walter,

Thank you for the answer, let me provide another screenshot, hope it will bring a little more clarity.

The answer is no, I don't have start date and due date set on the tickets, they are taken from the sprints. This is how it was since the beginning of the project and roll-up for Epics worked perfectly fine until this morning.

I found an older screenshot taken a couple of weeks ago - you can see roll-up dates for Epics here.