Error going through Portfolio plan setup wizard again

[John Price]

I have a plan based on 6 teams' boards plus a program board as issue sources.  I noticed that completed releases do not show any issues in the reports even though the issues seem to match the board filters.  So I tried to run through the plan setup wizard again, but in going from step 2 to 3 I get the "Bummer, something has gone terribly wrong ..." error.

Anyone know of some basic things to check before filing a bug report?

[somethingblue · Accepted solution]

Hi John,

I see you have a ticket in with Support and they are waiting for a response from you.  Please respond to the Support Engineer and once you have resolved the issue please post the solution here so the rest of the community can benefit.

I didn't see what version of Portfolio you are using, however, if you're using a version of Portfolio prior to 2.0.5 there is a bug ticket that you can find at JPOSERVER-1499 and the fix is to upgrade to 2.0.5 or higher.

Cheers,

Branden

[John Price]

Update on this is that Support disabled a Portfolio update that had some known issues and I was then able to get through the wizard.  I'm not sure about the exact root cause but it's working now.