Why some issues (in my case epics) is showed in the timeline like disabled

[David Jimenez]

I have this problem only in some cases and I don't know what is the problem. I try to explain.

I make a plan to show some initiatives and Epics in a plan, and the problem is, the Epic under a initiative is showed like disabled... I mean, is showed, but in a light color, and it's like the epic is with some errors, but I don't know what and I don't know how to fix it..

[Tim C · Accepted solution]

@David Jimenez 

FYI. A similar query from a couple of years ago ....

https://community.atlassian.com/t5/Jira-Software-questions/Why-do-fields-get-greyed-out-in-advanced-roadmaps-when-filtering/qaq-p/1727085 

Based on those answers ... sounds like its probably related to "Filtering" the results within the plan (and does this to those that are not applicable).

I hope this helps?

Thanks,

TC.

[David Jimenez]

Thanks Tim, yes it's exactly using a concrete filter in the view... thanks a lot!!!

[Tim C]

@David Jimenez  - no problem (feel free to accept my answer so I get "kudos" points)