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Why can't I rank issues on my Kanban board?

Michael Sica (Partners Test Account)
Contributor
September 13, 2013

I just setup a very simple board and I can't drag the issues vertically. I've setup a ton of these boards, but this one won't let me rank for some reason. Here's the filter I'm using and the "Rank" section on the configure says, "Using Rank".

project = "Project Name" AND issuetype in standardIssueTypes() ORDER BY Rank ASC

What things should I check?

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6 votes
Answer accepted
Michael Sica (Partners Test Account)
Contributor
September 19, 2013

I contacted Atlassian support and they pointed me in the right direction. Apparently you need to have the "Schedule Issues" permission in order to rank issues on a Kanban board. (Which is NOT very user friendly.)

I gave myself that permission and it works.

Neal Dewing
I'm New Here
I'm New Here
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October 17, 2017

Thanks @Michael Sica (Partners Test Account)

Same problem and your solution did the trick.

0 votes
damong
Contributor
September 13, 2013

Weird, make sure the sorting is by rank (Filter tab). I don't know how to change it though.

Make sure you have permissions to change rank.

I assume you are on the Plan Board and not Work.

Can't think of anything else right now.

Michael Sica (Partners Test Account)
Contributor
September 15, 2013

Yes, it's sorted by rank. I can't find anything related to "permissions to change rank". (I'm an admin, so I can see all the screens/options.)

I'm on the "work" board, as this is a Kanban board. I have this working fine on other boards, but this is the first board I've created with this project.

I really don't know what else to check for...

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