Atlassian’s new navigation is here!

[Varsha Patel]

@Susan Waldrip Re: Deleting projects accidentally

I absolutely get your concern around it. Please raise this as a feedback/suggestion for us so the team working on the navigation can get their eyes on it:

On the bottom left side, select Give feedback on new navigation to leave feedback on the product.

[Varsha Patel]

@Mike Vitale 

For Premium and Enterprise plans, the rollout will begin in July 2025 and continue through the end of the month.

As a Premium user, your site will automatically get the new navigation in July 2025. As this is a staggered rollout, we can't provide a specific date for when it will reach your site.

Once your site gets the new navigation in July 2025:

• Admins will no longer be able to delay or turn off the new navigation for the entire site. It will be enabled for all users.

• Users can still turn off the new navigation only for themselves till the end of July 2025. This will not affect anyone else on the site.

See the rollout phases here.

[Rodolfo Romero - Adaptavist]

Is there any way to identify in Jira if a project is a team-managed or company-managed in the new navigation? The previous navigation will show this at the bottom left corner but that is now gone.

[Susan Waldrip]

Hi @Rodolfo Romero - Adaptavist , you can find that info for each project (in the new nav) by clicking the "..." menu beside any project in the left panel. The menu that pops up, which includes Project Settings, displays the type of project at the very bottom:

[Debbie Jolley]

so something that was simple to see at a glance for admins is now hidden away and we have to search for it - Atlassian are really not considering site/org admins with this new navigation and the extra work they're creating for us :-(

[Rodolfo Romero - Adaptavist]

Thank you @Susan Waldrip

Another question I have is about boards. As Jira Administrator, we used to have a place where we could access all boards and do Admin tasks on them. Where is that located now?

[Susan Waldrip]

Thank you @Varsha Patel , will do!

[Andrea Robbins]

One piece of feedback is the queue popout for JSM:

1. I have to click several times to see the pop out button. I have to click on the queues/work category, I have to click on a queue, and then I have to click on the button to expand the queue. Before there wasn't even a need to expand the queue so this extra work is a major set back. I need to see this popout icon when I hover over the queue/work category title. It looks so overwhelming having the queues on the left-hand side.

2. I don't think this should be per work category/section to have to do all that I mentioned in number 1 to have it pop out. I think it should just be a setting somewhere like a toggle if I want to see if on the left or have ALL of the queues popped out. No one works in just service requests or just problems. We go back and forth all the time. When I do this I have to repeat the steps in number 1 (plus having to first sending the queues back to the side bar first) just when I want to go from queues to incident section if I want them to pop out.

[Aline Veyradier]

Hello @Varsha Patel 

Just to let you know that the bug has been fixed, even if the message appears in English... but after all, we're all fluent in English, aren't we? 😉

[Mikel Whipple]

I recently saw a video of a guy testing self service kiosks at fast food restaurants and how many touches it takes to order a large soda. The take away here is they removed the person but they added way more effort for the consumer. I think you might want to take that into consideration here, you might think you are making it look better and more streamlined but you are just adding more steps to get to where we need navigate to. 

[Peter Quick]

Howdy,

As a JSM Agent, how do I administer Customers on a project???? Customers & Organisations is missing, or well hidden.

Cheers,

PeterQ

[Andrea Robbins]

@Peter Quick it is under Directory now with a building looking icon 

[Peter Quick]

Thanks @Andrea Robbins ,

Wonder how far off the help guides and doco is; we'll need to make our own old-new screenshot guides for our mob of Agents.

Cheers,

PeterQ