Assign with Precision: Load-Based Distribution with SnapAssign

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In today’s collaborative work environments, assigning tasks isn’t just about availability — it’s about assigning with intention. That’s where SnapAssign’s Selected Box feature comes in — a powerful enhancement to its load-based assignment engine that gives you greater control over who gets what, and why.

What is the Selected Box Feature?

The Selected Box functionality allows you to assign tasks to specific users within a load-based distribution rule, enabling you to define more targeted rules based on team roles, issue types, or workflows.

Let’s say your support team has three sub-groups — L1, L2, and Escalation. With Selected Box, you can:

• Create a load-balanced rule exclusively for your L2 team
  
  
• Specify exactly which users are eligible to receive assignments under that rule
  
  
• Allow SnapAssign to handle the rest — ensuring work is always distributed to the right person, with the right capacity
  
  

This not only eliminates manual routing but also preserves strategic decision-making logic within your automation.

Tailor-Made for Every Team

Every team operates differently — SnapAssign knows that. Whether you’re running agile sprints, customer service operations, or project-based delivery teams, the Selected Box feature helps you:

• Build assignment logic around your team’s structure, not one-size-fits-all rules
  
  
• Adjust assignments dynamically as workloads shift
  
  
• Ensure specialized tickets go to qualified team members — not just whoever’s free
  
  

This means your Jira instance becomes smarter, more structured, and better aligned with your org chart.

Powered by Load Awareness

The Selected Box feature works in tandem with SnapAssign’s load-based logic, meaning assignments are not only precise — they’re fair. The system evaluates team members’ active workloads and assigns new tasks based on:

• Number of open issues
  
  
• Remaining story points
  
  
• Any custom metric you define
  
  

Combined with the Selected Box filter, this ensures tasks are distributed strategically and equitably — across only the people who should be receiving them.

Explore SnapAssign on Atlassian Marketplace: https://marketplace.atlassian.com/apps/1235482/snapassign-smart-assignments-for-jira