Over time, our toolstack grew out of control:
Slack for conversations
Miro for planning
Excel for timelines
Jira for issues
Confluence for documentation
Every tool had a purpose, but together, they caused more pain than progress:
🔁 Repeating the same info in multiple places
💬 Scattered conversations
🧩 Disconnected decisions
⏳ Time lost on switching tabs and chasing updates
Our biggest pain point? Communication.
We were talking in Slack, but working in Jira.
That led to constant questions like:
“Where’s the link to the issue?”
“What did we decide about this ticket?”
“Was that in Slack, Confluence, or Jira comments…?”
Sound familiar?
Team Sevidev replaced Slack (for internal communication) with Chat for Jira, and it changed everything.
🔹 Chat inside Jira
Talk directly within the issue, not in a separate app.
🔹 Issue-based discussions
Every conversation is automatically connected to the task it’s about.
No more jumping between threads, DMs, or channels.
🔹 Cross-project conversations
Chat with anyone across projects — not limited to comments or mentions.
🔹 Channels for groups - Just like Slack – but inside Jira. Create team or topic-based channels to chat outside issues when needed (e.g. #ux-design, #qa-team).
All conversations are searchable and stay within Atlassian.
🔹 Real-time updates
Stay in the loop without leaving Jira. No extra tools, no integrations, no tabs.
We challenged a dev team to complete a sprint without Slack or Teams — just using Jira and Confluence.
Here’s what changed:
Before | After |
---|---|
Slack threads about issues | Chat directly inside issues |
Lost messages in DMs | Conversations kept in context |
Constant switching Jira ↔ Slack | One place for everything |
Confusion over decisions | Everything documented + visible |
Communication shouldn’t live outside your workflow.
By bringing chat into Jira, we simplified how we collaborate.
No extra logins, no scattered messages, no app fatigue.
👉 Want to see how Chat for Jira works?
I’m happy to share our setup or answer any questions!
But also here is short interactive showcase with channels 🤗
💬 Has your team tried reducing communication tools? What worked for you?
Let’s compare experiences 👇
Celina
Atlassian Creator, Marketing hero
1 accepted answer
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