Juggling multiple tasks in a team can be tricky, especially when everyone has different responsibilities and deadlines. That’s where effective workload management comes in. It’s the key to keeping projects on track, meeting deadlines, and avoiding burnout, all of which lead to happier, more productive teams. Luckily, with the right tools in Jira, you can manage workload seamlessly, whether you’re using Jira’s built-in features or expanding with plugins to get a complete overview.
Jira is widely known for its project management capabilities, but it also offers some handy built-in tools to manage workloads. For a quick snapshot of task distribution, you can use Workload Reports to get a simple breakdown of assignments. This is helpful for keeping an eye on who might be overloaded, who could take on more, and if tasks are evenly distributed across the team.
Jira also has Pie Charts that give a visual overview of how many issues each team member is handling. This can be especially useful in project reviews or for quick rebalancing when someone’s at risk of burnout.
Finally, Custom Dashboards in Jira allow for more tailored views. You can build a dashboard to show specific workload details, such as task allocations, time tracking, and deadlines. However, these tools have limitations—they’re primarily designed for single projects, so you might struggle to get a comprehensive view of team workloads if you’re working across multiple projects. If that’s the case, consider a workload management plugin like ActivityTimeline, which is specifically designed to fill in these gaps.
ActivityTimeline is tailored for advanced workload tracking in Jira, giving managers a crystal-clear view of tasks and availability for each team member.
The Timeline View is incredibly helpful for planning across days, weeks, or even months. With this feature, you get a high-level view of who’s working on what and when, making it much easier to plan long-term. As with the workload indicators, the Timeline View is color-coded, so you get an instant read on workload balance across your team.
One of the most valuable features here is the drag-and-drop task reallocation, which lets you tweak schedules in real-time. Say you see a team member is overloaded next week; simply drag tasks to someone else’s timeline or shift them to a different day, and the changes are updated instantly. It’s a big time-saver and helps avoid the frustration of manually rescheduling tasks across spreadsheets or other tools.
The plugin offers four different ways to measure workload:
Remaining Time: Tracks how much time is left on each assigned task, perfect for gauging where team members stand on active work.
Number of Issues: Counts the tasks scheduled daily, giving managers a sense of who’s handling the most or fewest items.
Availability: Takes into account each team member’s availability, combining scheduled tasks with free time for a true read on capacity.
Worklogs & Workload: Balances logged hours with future estimates, providing the most detailed view of both past performance and future capacity.
These options give managers the flexibility to look at workload from different angles. Need to assess availability in hours instead of a percentage? No problem. The plugin lets you toggle between different display formats, so you can see the data in a way that makes the most sense for your team.
Estimating tasks is much more streamlined with ActivityTimeline. You can assign Daily Estimates on each task, setting up a clear expectation of how much time each team member should spend. This helps break down larger projects into daily deliverables, making tasks feel more achievable and manageable.
The tool also supports two different workload distribution modes that adjust how tasks are scheduled:
Balance Mode: Spreads the workload evenly across all scheduled days, ideal for tasks that don’t have specific urgency.
Liquid Mode: Allocates the full available hours each day until the task is complete, carrying any remaining time over to the next day.
These modes allow for flexible planning based on the type of task or project priority. For example, if you’re on a tight deadline, Liquid Mode ensures team members are fully focused until the work is done, while Balance Mode keeps workloads steady across the board.
Whether you’re managing a single team or multiple groups, ActivityTimeline offers a comprehensive view of workloads. You can switch between individual and team views, adjusting schedules based on real-time availability and workload.
One of the standouts of ActivityTimeline is its Workspace View, where you can see all current assignments in one place, making it easy to identify if someone’s overbooked or has spare capacity. The individual dashboard instantly shows if your schedule is balanced, light, or overloaded.
If you’re the admin, the plugin gives you additional flexibility in how workload is displayed. You can toggle between seeing only past Worklogs, combining logs with upcoming estimated tasks, or hiding certain details altogether to keep things uncluttered.
Managing workloads effectively goes beyond assigning tasks and balancing schedules—it’s also about having a clear picture of how resources are being used and where bottlenecks might appear. That’s where the advanced reporting capabilities come in.
Planning ahead is so much easier with the Resource Utilization Forecast. This report shows you at a glance who’s overloaded, who’s fully booked, and who will soon be free to take on new tasks or projects. It’s ideal for long-term planning, ensuring that resources are allocated wisely.
The Team Capacity Chart is perfect for getting a bird’s-eye view of workload distribution across the entire team. This report highlights upcoming bottlenecks, making it clear when action is needed.
Say, for instance, the Java team is overbooked starting November 25. This chart gives you the heads-up to either reschedule tasks or hire additional resources to handle the workload. It’s an invaluable tool for avoiding project delays and ensuring teams aren’t stretched too thin.
One of the best things about these reports? You can add them as gadgets to your Jira dashboards. This means managers don’t even need to open the app to stay on top of their team’s workload. With real-time updates available right on your dashboard, tracking resource utilization and capacity becomes effortless, saving time and keeping everyone aligned.
Managing workloads in Jira can be efficient with the right tools. While Jira’s native features are helpful for single projects, ActivityTimeline adds a new level of visibility and flexibility, letting managers fine-tune workload distribution and get a clear view of team capacity. With these tools, teams can stay balanced, projects stay on track, and everyone can work at their best without burning out.
Daria Spizheva_Reliex_
Content Marketing Manager at Reliex
Reliex
Tallinn, Estonia
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