Another Tempo outage today 2024-08-04

[Michael Woffenden]

Anyone else seeing this?  We're seeing very slow response times, and timeouts, very similar to yesterday's lengthy outage.

Reporting here so that hopefully the app author will see it.

We rely on Tempo 7 days a week, as I am sure many other customers do.

We've also reached out to the vendor on their support portal, so no need to remind us of that.

[Dirk Ronsmans]

Indeed, I'm seeing the same thing. It loads but not fast and something a "something went wrong" popup.

On their statuspage it also shows longer response times.

https://status.tempo.io/#day

[Michael Woffenden]

Thanks for the reply.  This was the same pattern we saw 24 hours ago.  Someone from Tempo did finally step in and address it but it took some time.  We're quite dependent on this app so any downtime (even on weekends) really impacts us.  If it spills into Monday we're in even worse shape...

[Dirk Ronsmans]

@Michael Woffenden , 

Looks like they picked it up!

https://status.tempo.io/incidents/mz4f44r510vx