Azure Devops Deployments not appearing in Jira

[jeremy_martin]

JIRA Is not showing deployments when deployment jobs are run in our Azure DevOps pipelines. The branch is named as per the ticket and the Pull Request plus builds are correctly showing however the release pipeline success is not showing. 

The only thing I can think of is that the repository is hosted in BitBucket but I wouldn't have thought that would be an issue. 

[Pasam Venkateshwarrao]

Hi @jeremy_martin 

Thanks for reaching out to the community

Please see this material: https://bitbucket.org/product/features/pipelines/integrations

Hope this helps to you

[jeremy_martin]

@Pasam Venkateshwarrao  The integrations for deployments are between Azure DevOps and Jira. I do not believe this is a setup issue as we can see all PR and Build information

[Lynda Hooper]

We are having the exact same issue. We have validated all settings and the build information is displaying fine. I am going to open a support ticket with Atlassian. 

[Christopher Enriquez]

We're also experiencing the same issue today, is there any news about your ticket with Atlassian?

[Jacek Wizmur _getint_io_]

Hi @jeremy_martin ,

Maybe the app you're using is an issue?

If you want to see commits, pull requests, and branches within a Jira ticket, I can propose an alternative to the app you're currently using - https://marketplace.atlassian.com/apps/1236406/git-connector-for-jira-azure-devops-github-gitlab?hosting=cloud&tab=overview .

You can also have our https://marketplace.atlassian.com/apps/1223931/azure-devops-integration-for-jira-azure-devops-connector?hosting=cloud&tab=overview to integrate DevOps Boards with Jira to sync tasks, epics, stories between Jira and DevOps. 

So you'll have all the insights from both platforms, while integrating them, all with a single Getint platform. 

best,

Jacek

[jeremy_martin]

Hi @Jacek Wizmur _getint_io_

The application is the official Jira supported connector which according to documentation supports deployments. 

https://marketplace.atlassian.com/apps/1232793/azure-devops-for-jira-official?hosting=cloud&tab=overview 

[Pasam Venkateshwarrao]

@jeremy_martin 
You must enable OAuth in an Azure DevOps organization before it can send data to Jira. If you connect an organization where OAuth has not yet been enabled, you'll see a message in Jira that tells you OAuth needs to be enabled.

refer the article https://support.atlassian.com/jira-cloud-administration/docs/integrate-azure-devops-with-jira/

[jeremy_martin]

@Pasam Venkateshwarrao OAuth is enabled otherwise build information would not be coming through. Let me be specific only Deployment from classic pipelines is not coming through. 

See below

[Pasam Venkateshwarrao]

@jeremy_martin from the screen shot i saw that app to be installed if you are a site administrator can you check with Jira administrator once.

[jeremy_martin]

@Pasam Venkateshwarrao Yes `Azure DevOps for Jira` is installed hence why build information is coming through. There is no separate app for deployments. 

[Pasam Venkateshwarrao]

@jeremy_martin iam not saying install app in jira after installing can you check deployments option is enabled in feature or not in project settings of particular project and also check in Azure configuration also because I tried it’s working for me. Because I have both Admins(jira and Azure)

[jeremy_martin]

Checked in Jira that deployments is enabled.  If it works for you could you check the Integrations options of your release pipeline to see if below is checked and if so has a value in the drop down list.