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How to create Rule with Condition column1-'Working' has column2-Yes in table which is in Description

Sateesh Dara
Contributor
December 10, 2024

I have a table present in the Ticket Description with three columns
Column1                  Column2                 Column3

"Worked"                     "XYZ"                      "YES"

Now I wanted to create a Automation rule to do a status change depending on above columns value comparison.

Ex: Worked is Yes, Close the ticket.

I tried Comparing two values, That is not exactly what we wanted.
How can this be achieved? Please suggest.

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