Add a Label when creating issue via ScriptRunner mail handler?

[Connor Kelly]

Hello! I'm trying to use ScriptRunner's mail handler to create issues via mail, and so far I've got everything working for most system fields & all custom fields. However, I can't seem to nail it down for Labels, and searching around I think the problem is because I'm not properly setting it up for a new issue vs an existing one. Does anyone have any insight on this?

Script & errors below, my notes inline.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.config.util.JiraHome
import com.atlassian.jira.service.services.file.FileService
import com.atlassian.jira.service.util.ServiceUtils
import com.atlassian.jira.service.util.handler.MessageUserProcessor
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserManager
import com.atlassian.jira.issue.label.LabelManager // am I importing the wrong thing here?
import com.atlassian.mail.MailUtils
import org.apache.commons.io.FileUtils

def userManager = ComponentAccessor.getComponent(UserManager)
def projectManager = ComponentAccessor.getProjectManager()
def issueFactory = ComponentAccessor.getIssueFactory()
def messageUserProcessor = ComponentAccessor.getComponent(MessageUserProcessor)
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def optionsManager = ComponentAccessor.getOptionsManager()
def projectComponentManager = ComponentAccessor.getProjectComponentManager()
JiraHome jiraHome = ComponentAccessor.getComponent(JiraHome)

def subject = message.getSubject() as String
def issue = ServiceUtils.findIssueObjectInString(subject)

if (issue) {
return
}

ApplicationUser user = userManager.getUserByName("admin")
ApplicationUser reporter = messageUserProcessor.getAuthorFromSender(message) ?: user

def project = projectManager.getProjectObjByKey("TEST")
def issueObject = issueFactory.getIssue()

issueObject.setProjectObject(project)
issueObject.setSummary(subject)
issueObject.setDescription(MailUtils.getBody(message))
issueObject.setIssueTypeId(project.issueTypes.find { it.name == "Story" }.id)
issueObject.setReporter(reporter)

LabelManager.addLabel(user.getDirectoryUser(),issue.id,labels('test_label'),false,false) // this line has the errors.

issue = messageHandlerContext.createIssue(user, issueObject)

def attachments = MailUtils.getAttachments(message)

attachments.each { MailUtils.Attachment attachment ->
def destination = new File(jiraHome.home, FileService.MAIL_DIR).getCanonicalFile()
def file = FileUtils.getFile(destination, attachment.filename) as File
FileUtils.writeByteArrayToFile(file, attachment.contents)
messageHandlerContext.createAttachment(file, attachment.filename, attachment.contentType, user, issue)
}

Errors for line 46:

[Static type checking] - Cannot find matching method Script103#labels(java.lang.String). Please check if the declared type is correct and if the method exists.
Possible solutions: equals(java.lang.Object) @line 46, column 56

[Static type checking] - Cannot find matching method com.atlassian.jira.issue.label.LabelManager#addLabel(com.atlassian.crowd. // it trails offscreen here
java.lang.Long, java.lang.Object, boolean, boolean). Please check if the declared type is correct and if the method exists.

[Alejandro Suárez García · Accepted solution]

Hi @Connor Kelly ,

The problem is that you trying to use the class without instancing it.

Try this:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.config.util.JiraHome
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.IssueFactory
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.label.LabelManager
import com.atlassian.jira.project.Project
import com.atlassian.jira.project.ProjectManager
import com.atlassian.jira.service.services.file.FileService
import com.atlassian.jira.service.util.ServiceUtils
import com.atlassian.jira.service.util.handler.MessageUserProcessor
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserManager
import com.atlassian.mail.MailUtils

import org.apache.commons.io.FileUtils

UserManager userManager = ComponentAccessor.getComponent(UserManager)
ProjectManager projectManager = ComponentAccessor.getProjectManager()
IssueFactory issueFactory = ComponentAccessor.getIssueFactory()
MessageUserProcessor messageUserProcessor = ComponentAccessor.getComponent(MessageUserProcessor)
JiraHome jiraHome = ComponentAccessor.getComponent(JiraHome)
LabelManager labelManager = ComponentAccessor.getComponent(LabelManager)

String subject = message.getSubject() as String
Issue issue = ServiceUtils.findIssueObjectInString(subject)

if (issue) {
    return
}

ApplicationUser user = userManager.getUserByName("admin")
ApplicationUser reporter = messageUserProcessor.getAuthorFromSender(message) ?: user

Project project = projectManager.getProjectObjByKey("TEST")
MutableIssue issueObject = issueFactory.getIssue()

issueObject.setProjectObject(project)
issueObject.setSummary(subject)
issueObject.setDescription(MailUtils.getBody(message))
issueObject.setIssueTypeId(project.issueTypes.find { it.name == "Story" }.id)
issueObject.setReporter(reporter)

issue = messageHandlerContext.createIssue(user, issueObject)

labelManager.addLabel(user, issue.getId(), "Label", false)

MailUtils.Attachment[] attachments = MailUtils.getAttachments(message)

attachments.each { MailUtils.Attachment attachment ->
    File destination = new File(jiraHome.home, FileService.MAIL_DIR).getCanonicalFile()
    File file = FileUtils.getFile(destination, attachment.filename) as File
    FileUtils.writeByteArrayToFile(file, attachment.contents)
    messageHandlerContext.createAttachment(file, attachment.filename, attachment.contentType, user, issue)
}

[Connor Kelly]

Perfect, thank you!