Confluence Questions Trial - having problems

[Lee Byrne]

I can't seem to delete the sample topics (which I believe was just added as a feature - deleting topics with no questions) and every Topic I try to add apparently has alreay been created (unless I keep quessing as I got one to stick). What am I doing wrong?

[Fabio Racobaldo _Herzum_ · Accepted solution]

Please, open a support ticket here https://support.atlassian.com

Regards,

Fabio

[Fabio Racobaldo _Herzum_]

Hello Lee,

I found this issue on COnfluence Question support JIRA https://jira.atlassian.com/browse/CQ-815.

It seems that this issue has been fixed on 1.0.440 version (https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-questions/versions).

What is the plugin version that your 're using? Could you install that version or higher?

Hope this helps,

Fabio

[Lee Byrne]

same here. I don't see any way to update it.

[Jason Williams]

I am using the OnDemand - its still in trial.

[Jason Williams]

I also have the same problem! I have the sample topics - I am an admin, I delted all the questions, I have an edit link but no delete link for the topic!

[Fabio Racobaldo _Herzum_]

Hello Lee,

it can only be done by admins and people with a higher Karma.

Hope this helps,

Fabio

[Lee Byrne]

Thanks - As for deleting, I am the admin and we just started so I don't know if there's any karma to speak of.

Why is every topic I try to enter already in use? Any ideas?

[Fabio Racobaldo _Herzum_]

I thinked you was referring to Atlassian Answer question. Btw, it seems that confluence administrators can do that https://confluence.atlassian.com/display/QUESTIONS/Permissions

[Lee Byrne]

Thanks Joseph - you are correct, it's Questions. So confusing. I hope someone can help me so we can get the trial rolled out.

[Joe Clark]

I think you mean Confluence Questions, the Atlassian product, rather than "Answers", which is this site and is built on a different platform - I have update the question title and tags to reflect this :)

[Lee Byrne]

Thanks Fabio - it seems as though this admin can't!