How to set custom field value on new create issue on scriptrunner

[Jason Li Ting Chung]

Hi Community,

I have this piece of script which is suppose to create a ticket and set value to them.

def issueObject = issueFactory.getIssue()
def cfParticipant = "sd.request.participants.field.name"
issueObject.setProjectObject(project)
issueObject.setSummary(subject)
issueObject.setDescription(MailUtils.getBody(message))
issueObject.setIssueTypeId(project.issueTypes.find {it.name == "Service Request"}.id)
issueObject.setReporter(reportermail)

issueObject.setCustomFieldValue(cfParticipant, "addresses")


messageHandlerContext.createIssue(user, issueObject)

But the problem is that it is not setting value for the custom field : "sd.request.participants.field.name"

Can I get some advice please.

Best regards,

Jason Li

[Joanna Choules · Accepted solution]

Hi Jason,

Do you recall where you found this snippet? The first argument to setCustomFieldValue needs to be a CustomField object rather than a plain string:

def cfParticipant = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Request participants")

The above assumes that you have ComponentAccessor imported; if not, you can do so at the top of your script as follows:

import com.atlassian.jira.component.ComponentAccessor

Note also that ScriptRunner will issue a deprecation warning against the use of getCustomFieldObjectByName. It is safe to ignore this, although for maximum futureproofing you may prefer to replace that call with the following:

getCustomFieldObjectsByName("Request participants")[0]

Regards,

Joanna Choules, Adaptavist Product Support

[Jason Li Ting Chung]

Hi Joanna.

Thank you very much for your help. I have been able to sort the problem.

Best regards,

Jason