Ho can I remove ACLI?

[Gergely Lovas]

Uninstaller is buggy, how can I remove ACLI completely from my PC? Version: 11.1.0

Please support!

Thanks

[Reshma Begum {Appfire}]

Hello @Jason Hook ,

Thanks for reaching out!

We are from Appfire, a vendor of the JMWE app. We’ll work with you and need a few details from your end.

A support ticket is created in our support portal for this case: SUPPORT-168068  

We’d like you to sign up for the portal and let us know your username so that we can mark your ID as the reporter so you can access the ticket.

Please find the below link to sign up on the portal: https://appfire.atlassian.net/servicedesk/customer/portal/11.

We are looking forward to hearing from you!

Thanks,

Reshma

[Reshma Begum {Appfire}]

Hello @Gergely Lovas @Jason Hook ,

Since we haven't received any response from you regarding signing up to our portal or providing details about your operating system and ACLI versions, we'll proceed with providing the steps to uninstall ACLI manually.

To uninstall ACLI, follow these steps:

• Remove the ACLI directory from wherever it was installed. Typically, this is located in

%USERPROFILE%\ACLI

• Delete

 %PROGRAMDATA%\Appfire Command Line Interface (ACLI)

• If present, remove

 %APPDATA%\com.appfire.acli and %LOCALAPPDATA%\com.appfire.acli

• Optionally, if present, remove

 %APPDATA%\com.appfire.acli.shell and %LOCALAPPDATA%\com.appfire.acli.shell

These files are specific to the ACLI shell and are not-necessary for uninstalling the ACLI runtime.
We hope these steps help. However, for more tailored assistance and to ensure we address any specific issues you may be facing, we encourage you to sign up to our portal or provide details about your operating system and ACLI versions.

Thanks,

Reshma

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

You can simply delete the entire directory it was installed in.

[Jason Hook]

Hi. it also creates stuff in %APPDATA% and %PROGRAMDATA%. The uninstaller doesn't work. I'm uninstalling it because I can't figure out how to add sites to my Confluence client and I want to start again from scratch.

The uninstaller appears broken because there's a dialog (Tell us why you are uninstalling) which is hidden and only appears when the task is killed with Task Manager and the task is in the process of joing the choir eternal.