Rich Filter gadgets and smart filters

[Kristen Roig]

I created a dashboard that includes rich filter smart counter gadgets.  I have a base filter which I shared with my project team plus smart filters.  The issue I am having is that users other than myself dont see the same output as I do .  Seems like my smart filters results aren’t visible to them.  Smart filters don’t have permission sharing that I can see .  Any ideas why this happens on some gadgets but not all ?

[John Funk]

Hi Kristen - Welcome to the Atlassian Community!

I have seen the same thing recently. But as soon as the user put in one of the values in the filter, then they showed up. I suggest you contact the vendor directly for assistance. 

https://appfire.atlassian.net/servicedesk/customer/portal/11/user/login?destination=portal%2F11

Please post back here with the resolution.