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Tricentis Test Management (TTM) for Jira - sudden issue with seeing the whole screen

Tracey Hanna Dailhou July 21, 2025

I'm in Sydney Australia and all our users this afternoon are not able to see the whole screen when clicking on Tricentis Test Management for Jira.

Only a small part is showing (like it's cut off halfway) and we cannot see all test cases that we have always been able to see and just wondering if anyone else is seeing the same?

Thanks

 

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Valerie Knapp
Community Champion
July 21, 2025

Hi @Tracey Hanna Dailhou , thanks for your post. Please reach out to the vendor directly for help with this - https://marketplace.atlassian.com/apps/1228672/tricentis-test-management-for-jira?hosting=cloud&tab=support . If you open a ticket, they should be able to advise.

Thanks

Tracey Hanna Dailhou July 21, 2025

Thanks @Valerie Knapp - it seems to have resolved itself overnight. Must of been an update or temporary glitch.

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