Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Zephyr Scale make lost main menu when reached

Hoàng Hồ Việt
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2025

Hi everyone, I've got an issue. I work for a company, which using Jira and Zephyr Scale is management testing tool. But anytimes I click "Test" from main menu, the browser direct to Zephyr Scale automatically without main menu. When I zoom-in and zoom-out Zephyr Scale default screen, the menu appears again. I tried open "Test" in current tab and open in new tab, that issue always happen. 

Click "New Test Case" or any actions, main menu appears again. It just disappear when reach to the default screen of Zephyr Scale. Any one help, pleas? Sorry if my English is not good enough

2025-03-20_09h48_05.png2025-03-20_09h50_34.png

1 answer

Suggest an answer

Log in or Sign up to answer
0 votes
Andy Barbet
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 9, 2025

Hi.  Your English is good 😊.  It is difficult to know without screen prints to view, but I guess you are clicking 'Test' inside a Jira Issue.  Clicking that test button will not take you to the main menu of Zephyr Scale.  To do that, on the Jira menu bar, click Apps > Zephyr Scale.

For more customer/user support like this, go to the Zephyr Scale Community where myself and others are more active.

Hope this helps!

TAGS
AUG Leaders

Atlassian Community Events