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Why can't I uninstall this app?

Peter Lloyd
Peter Lloyd
Contributor
June 14, 2024

I have cancelled the subscription for this app but I don't seem to be able to uninstall it.
Does anybody have any idea why?

 

Screenshot 2024-06-14 212053.png

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Aaron Pavez _ServiceRocket_
Aaron Pavez _ServiceRocket_
Community Champion
June 14, 2024

Hi @Peter Lloyd 

Seems is related to this:

https://confluence.atlassian.com/jirakb/can-t-uninstall-apps-after-cancellation-1369277736.html

Regards

 

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Ash Yadav
Ash Yadav
Community Champion
June 14, 2024

Yep, definitely this. Have seen this a few times with Cloud customers. 

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Peter Lloyd
Peter Lloyd
Contributor
June 15, 2024

Seriously annoying 'feature'

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