Why "Personal notes for Jira" doesn't appear even installed?

[Simona Rakauskaitė]

Hello. 

I installed these notes https://marketplace.atlassian.com/apps/1216648/personal-notes-for-jira?tab=overview&hosting=cloud to my personal Jira workspace, but don't understand why notes doesnt appear "below issue description", as Jira writes in description. Everything what I see is emty field in left:

Maybe I do not see notes because I use free plan? But notes are also free. :(

[Valerie Knapp]

Hi @Simona Rakauskaitė , welcome to the community and thanks for your question!

I am not familiar with this app but the Marketplace listing doesn't specifically say it supports Jira Work Management. 

Please reach out to the vendor directly, who should be able to help - https://marketplace.atlassian.com/apps/1216648/personal-notes-for-jira?tab=support&hosting=cloud 

Thanks

[Simona Rakauskaitė]

Hi. Thanks.

Maybe you know how I can easily use any kind of personal notes in Jira? I mean, before I used Asana, and there I had private notepad where I can write notes and easily reach them. 

Maybe there is any kind of notes in Jira where I could write everything what is in my head? :)

[Valerie Knapp]

Hi @Simona Rakauskaitė . Thanks for your feedback. It depends a little on what you hope to achieve. 

Jira, as product, doesn't really offer something where you can write notes that are related to the whole project. You could have a custom field where you could store comments at the level of an individual issue.

If you have Confluence, you could create a page to keep track of notes. Otherwise, I typically have used something like OneNote in the past, although that's not in the Atlassian suite.

I just found this app, https://marketplace.atlassian.com/apps/1223817/project-notes-for-jira?hosting=cloud&tab=overview , which you try. 

I hope this helps.