set Jira field via ticket-raising email

[blabla70]

Hi, does anyone know how to set the specific Jira field based on the content of an incoming email which has to raise the ticket.   T


o provide a bit of context, my automation is sending emails to Jira in order to generate the ticket. I need this ticket to fall into the specific queue - namely, "component"  Jira field  has to acquire the value from email. The ticket-raising emails, are always coming from the same email address, but they have to end up in different Jira queues, i.e. they have to set the different "component".

The "component"  value, has to be set via email - so not in Jira, not via plugins. In the way that Jira extracts specific information from the email, such as the subject, body, ect.

Thanks in advance :)

[Brant Schroeder]

@blabla70 I would suggest doing something like this https://community.atlassian.com/forums/Jira-questions/Jira-Automation-Check-components-in-summary-issue/qaq-p/2142416