Subscription Not Working

[Travis Hill]

Hello! Looking for some help. We created a subscription email from a dashboard in Atlassian Analytics and have filtered (within the subscription) on a subset of issue keys (theres like 20 individual issues wed like to focus on). However, whenever the email sends, the link it provides is just to the general dashboard with out the set controls we set up in the subscription (over 1100 issues). Has anyone else run into this issue? How did you fix it if so? Thanks in advance!

[Jessie Turpin]

Hi Travis! Thanks for reaching out with your question. Would you mind creating a support ticket to allow our support team to access your instance and take a look at the dashboard subscription? 

Thanks,

Jessie

[Travis Hill]

Submitted, thank you!

[Jessie Turpin]

Thank you! We'll be in touch on the ticket soon