developer , reviewer 1, reviewer 2 and tester

[CESAR DALDOSSO]

I have an automation that feeds some multi picker user fields : developer, reviewer 1,reviewer 2 and tester . These fields are automatically fed by an automation , that feeds this fields depending on the user that changed the status.

Now I want to have some measures like who many items an user worked on (develop, test, reviews) .

These fields (developer, reviewer 1, reviewer2 , tester) collects the accound id , so how can I show their names  ?

I know I would be able to use the case, but I would prefer to have it this being done automatically

[Mathew Lederman]

Your question isn't super clear, but to count how many times an item was worked on, your best bet would be to simply increment a counter at the same time as you update the field

{{#increment}}{{issue.customfield_XXXXX}}{{/}}

 To get the users name, use displayName as documented here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/#--Custom-field-- or like this {{issue.customfield_XXXXX.displayName}}

[CESAR DALDOSSO]

The automation is ready , I was able to implement it.

Now I want on Atlassian Analytics the data. 

The problem is that the data returns like 

And I need to change them to the name.

For instance , on this case , I find that the developer is a name

However on AA it will return something like "712020:9c552167-7648-4b84-ba3b-ce0ae9201512b

I want the data on AA to return the name, not the account id . I tryed including the Name from the Account Table however as you can see this does not works, it is retrieving the data wrong

and also,