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is it available to use JIRA as an IT ticketing system on a small number of end-users for free ?

Mahmoud Tubar
Mahmoud Tubar
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January 16, 2025

I had a small number of end-users and there is already offshoring system from client side,

I need Jira service management with integration with MS 365 for internal use

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Thales Santos
Thales Santos
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Atlassian Team members are employees working across the company in a wide variety of roles.
January 16, 2025

Hello @Mahmoud Tubar and welcome to the Atlassian Community.

There is free tier for Jira Service Management with 3 agents and unlimited customers. Please have a look at our page https://www.atlassian.com/software/jira/service-management/pricing for more information.

I hope this answers your question.

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Mahmoud Tubar
Mahmoud Tubar
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January 16, 2025

Thanks Thales for your respond, your help appreciated.

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Abhishek bv
Abhishek bv January 28, 2025

Yes, JSM will be an excellent choice for internal use, especially with a small number of end-users and it can be easily integrated with Microsoft 365

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