Hello,
I’m trying to request a One Atlassian cloud site, but when I click on the go/oneatlas-request link provided in the One Atlassian Overview documentation, I get redirected to the Contact Support page:
Does anyone know what the problem is?
Thank you,
Luigi
Welcome to the Atlassian Community.
The link from go/oneatlas-request redirects you to Atlassian Support because you need to create a Support request to create a One Atlassian Site.
Are you an Atlassian Partner? One Atlassian is only available for Atlassian Solution and Marketplace Partners.
If you are, you should be able to select the following:
After this, another selection:
And in the "What are you looking for?" section, select:
With this information, the request will be available to be sen,t and the One Atlassian site will be created in a few hours.
Whenever I create one, it does not take more than 3 hours.
NOW, and this is important:
- If you do not see ANY of these options, I strongly suggest contacting Atlassian to request access to the Atlassian Partner Portal and to the Partner Program Benefits.
Hope this helps!
All the best,
Fede
Thanks @Fede Baronti -Deiser- , yes the reason was because my Atlassian account is not an Atlassian Partner account.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Luigi Assenza ,
Probably you should leave a comment with your question at https://atlassianpartners.atlassian.net/wiki/spaces/resources/pages/203574867/One+Atlassian+Overview
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.