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Logged in and set everything up on wrong account

Fleur Phillips September 20, 2022

Is there a way of transferring my company information from one Atlassian account to another? I assumed I was on my work account and set up a work Atlas, and now found that in fact I was logged in with my Google account - all my data needs moving across to my work account...is this possible?

1 answer

1 vote
Aaron Geister _Trundl_
Community Champion
September 20, 2022

@Fleur Phillips welcome to the community. 

If you put in a support ticket with Atlassian support they will be able to help migrate your data from one Atlassian ID to another and merge the data. 

I have had to do this in the past to retain community data. 

Hope this helps 

Fleur Phillips September 20, 2022

Thanks I will do that then :) 

Aaron Geister _Trundl_
Community Champion
September 20, 2022

@Fleur Phillips You can use this link to enter a support ticket if you are having trouble finding the right place to get to a support. https://support.atlassian.com/contact/#/

Fleur Phillips September 20, 2022

Looks like I don't have the ability to raise a ticket :( 

Aaron Geister _Trundl_
Community Champion
September 20, 2022

https://support.atlassian.com try this url. You have to be logged into one of your Atlassian ID'S. 

If you are not an Atlassian or jira admin you should contact them from your organization for assistance. 

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