Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

two account same "mail"

Javier Herrera Núñez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 16, 2025

I create an account in atlassian with google. 

I have an alias in this account (the old user), and Jira and google decided to use de mail alias angel.plata@autocarpe.es and not my mail javier.herrera@autocarpe.es

Next time I log in with my real mail javier.herrera@autocarpe.es not with google it creates a new account.

I would like to join the accounts.

Can you help me?

 

Thanks.

 

1 answer

0 votes
Tessa Tuteleers
Community Champion
May 5, 2025

Hi @Javier Herrera Núñez , 

Welcome to the community! 
You can update the email address linked to your Atlassian account here
However, if you already created this 2nd account, merging is not possible. (and having 2 account with the same email address is not possible either)

You can use the workrounds in this feature request or contact atlassian support if you need more assistance. 

kr, 
Tessa

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events