Can the Atlassian MCP server allow Claude to download/read images in a Jira ticket?

[Kevin Jay]

I'm working with Claude code and would like it to have access to Jira tickets, including attachments such as screenshots. Is this possible? Is there additional setup involved?

[Utkarsh Agarwal]

Hi @Kevin Jay 

Welcome to the community!

Yes, the Atlassian MCP (Model Context Protocol) server can allow Claude to read or download attachments (like images) from Jira issues, provided proper access is granted.

To enable this:

• Claude must be connected via the Atlassian Remote MCP server.
• The authenticated user (via OAuth) must have permission to view the issue and its attachments.
• Attachments must not be restricted or hidden via project or issue-level permissions.

If you’re using a self-hosted MCP, make sure it’s configured to allow attachment retrieval and that the Claude client is set up to request those scopes.

Kind Regards
Utkarsh