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Domain is verified but some users are claimed under a defunct organization.

Nicholas Beltz
Nicholas Beltz January 27, 2025

We have verified the domain some users are still "claimed" under a defunct organization. how do we go around resolving this issue?


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Valerie Knapp
Valerie Knapp
Community Champion
January 28, 2025

Hi @Nicholas Beltz , welcome to the Atlassian Community and thanks for your post. 

This sounds like something Atlassian might need to give you a hand with. I'm going to escalate this post to them. 

Best wishes

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Nicholas Beltz
Nicholas Beltz January 28, 2025

Thank you, I finally figured out how to get in contact with them and submit a ticket, currently waiting to get a response from them.

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