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how to disable 2-step authentification for user

Aktar April 24, 2025

Some user have set 2-step authentictaion now they are not able to login due to mobile issue, as a admin how can I disable it

1 answer

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Ollie Guan
Community Champion
April 25, 2025

Hi @Aktar ,

You need the Organization admin role to modify this configuration.

https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/

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