Bamboo - Could not load bootstrap from environment java.lang.NullPointerException

[Jonathan Reyes]

I upgraded Bamboo 5.4.2 to 5.8.1. 

While trying to resolve issues regarding remote agents not running. I tried instructions from this article:

https://confluence.atlassian.com/display/BAMKB/All+Bamboo+Remote+agents+cannot+connect+after+an+upgrade

After restarting several times, I can no longer make bamboo start. It gives me the attached screenshot.

err.PNG

[ThiagoBomfim · Accepted solution]

Thanks for raising a Support issue with us. Allow me to comment publicly here for future reference.

After looking into your logs we noticed the following stack trace:

2015-05-16 14:37:52,756 FATAL [localhost-startStop-1] [BootstrapLoaderListener] An error was encountered while bootstrapping Bamboo (see below): 
null
java.lang.NullPointerException
	at java.net.URLEncoder.encode(URLEncoder.java:205)
	at org.apache.activemq.util.URISupport.createQueryString(URISupport.java:505)
	at com.atlassian.bamboo.setup.BrokerURIUtils.reconstructCompositeUri(BrokerURIUtils.java:270)
	at com.atlassian.bamboo.setup.BrokerURIUtils.decorateBrokerURI(BrokerURIUtils.java:216)
	at com.atlassian.bamboo.setup.DefaultBootstrapManager.getBrokerClientURI(DefaultBootstrapManager.java:239)
	at com.atlassian.bamboo.setup.DefaultBootstrapManager.afterConfigurationLoaded(DefaultBootstrapManager.java:102)
	at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.init(DefaultAtlassianBootstrapManager.java:71)
	at com.atlassian.bamboo.setup.BootstrapLoaderListener.contextInitialized(BootstrapLoaderListener.java:95)
	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4887)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5381)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1559)
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1549)
	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
	at java.util.concurrent.FutureTask.run(FutureTask.java:166)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:724)

What happened is that there was an invalid value for bamboo.jms.broker.client.uri. Once we fixed this, the application was back up and running.

We've written the following KB in case other customers need more details on this: 

• After editing bamboo.cfg.xml Bamboo won't start up

Thank you!

Best,
Thiago Bomfim
DevTools Atlassian

[Alexey Chystoprudov]

Can you please create request at support.atlassian.com?

[Krystian Brazulewicz]

And attach the logs.